August 29, 2005

<Sigh> Slow response...

Well, I've had my motorcycle at the A&S BMW Motorcycles shop since August 19, and I have yet to hear a peep. I knew the day I dropped it off (without appointment or warning or anything) that it would be a few days before they could get to it, but I can't help but be a little annoyed that it's been 10 days (7 working days) since I dropped it off and they haven't yet called... They told me they would be looking at it some time over the past week. I tried to call today but forgot that they are closed Sunday and Monday. I'll try again tomorrow.

Unfortunately, this is a little bit of a pattern; the last time I brought the 'bike in for service, I never got a call from them saying it was done. I finally called them a week after they said it should be done then called them; the service manager apologized all over himself for not calling earlier.

Unfortunately, even though it's a 45 minute drive one-way to get there from my home, it's still the nearest BMW service place. And for something that sounded as serious as the last break down, I didn't want to take it anywhere else...

Posted by Michael at August 29, 2005 07:23 PM | Motorcycles

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Posted by: Anonymous at August 29, 2005 07:23 PM

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